Privacy Policy

This statement refers to any personal data provided to us during our dealings with our customers. We may process personal data for the purpose of providing our services to our customers because this processing is necessary for us to understand and provide services to our customers. To meet our regulatory and legal obligations, we collect some of your personal information, verify it, and delete it once we no longer must keep it.

We protect your information with security measures under the laws that apply, and we meet international standards. We keep our computers, files and buildings secure.

We will retain personal data the shorter of either seven years, because we believe that we have a legal responsibility to retain it for this period under Companies Acts requirements, or such earlier time where the information is not required under an external legal requirement. Following this, we will destroy the data unless we have a separate obligation to retain the data for a further period. The data will not be shared with any third party, except where we have a legal duty to do so, or where we engage a third party to store data on our behalf within the European Economic Area (i.e. a cloud computing provider). We will put in place and maintain adequate physical, procedural and electronic safeguards to maintain the integrity and confidentiality of the data stored by us and we will take reasonable steps to ensure that safeguards of an adequate standard are put in place by any third party engaged by us to store this data.

In accordance with GDPR, individuals have a right to access any personal data that we hold concerning them. They have a right to ask that their data to be rectified where it is inaccurate, incomplete or not up to date. In certain circumstances they have the right to erasure of their personal data, to restrict the processing of their data, to object to the processing of their data, and to portability of their data. In view of our legal responsibility to retain the data as part of this engagement, we cannot comply with most requests that the data should be erased or transferred before the end of our retention period.

Complaints (ROI)

We seek to resolve directly all complaints about how we handle personal information. Please send your data protection queries to us at You also have the right to lodge a complaint with the Data Protection Commissioner, whose contact details are as follows:

Data Protection Commissioner

Canal House,

Station Road, Portarlington,

Co. Laois, R32 AP23,


Telephone +353 (0761) 104 800 Low Call 1890 25 22 31 Fax +353 57 868 4757